Last Updated: 16 May 2026

This Privacy Policy outlines how dovedate.uk (“Company”, “We”, “Us”, or “Our”) collects, stores, uses, and protects your personal data when you visit and use the website located at www.dovedate.uk (the “Site”). We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

SECTION 1: INFORMATION WE COLLECT AND RETENTION LIMITS

To provide our dating services, we collect personal data that you supply directly to us, alongside automatic system logs, subject to strict retention limitations:

• 1.1 Account Setup Data: This includes your username, password, email address, date of birth, and gender preferences.
• 1.2 Profile Media and Content: This includes your biography, profile text answers, preferences, and any uploaded images of your face which you choose to display.
• 1.3 Verification Data: This includes data used to verify community security and integrity, such as automated browser verification checks.
• 1.4 Technical Logs: On every request, our server automatically registers technical data, page views, and timestamps tracking your last active presence on the platform. We do not collect any general information from your computer or personal files.
• 1.5 Financial Exclusion: We do not collect, process, or store any credit card, debit card, or banking details on our servers. All VIP Pass payments are processed securely by independent, third-party payment gateways.
• 1.6 Location Tracking Exclusion: Whilst the Site may utilise your device's GPS data to identify your location, this processing is performed purely to generate immediate, on-screen information for your current session. We do not retain historical location coordinates, we do not track members, and we do not maintain ongoing location records once your session ends.
• 1.7 Banned Account Data Retention: To enforce safety bans and maintain community integrity, we permanently retain essential information associated with banned accounts. This data is stored strictly to block these specific individuals from re-registering or rejoining the platform in the future.

SECTION 2: COOKIE POLICY

• 2.1 Strict Cookie Limitation: We do not store any tracking, marketing, profiling, or analytical cookies on your browser.
• 2.2 Authentication Cookie: The only cookie stored by the Site is the one you explicitly choose to enable for automated sign-in. This cookie functions purely to recognise your device, authenticate your session, and allow you to log into your account securely without re-typing your credentials.

SECTION 3: HOW WE USE YOUR INFORMATION AND EMAIL POLICY

We process your data strictly under the legal grounds of executing our contract with you and maintaining platform safety:

• 3.1 Core Services: To construct your profile layout, execute search filters, manage active messaging chats, and verify membership access.
• 3.2 Security Maintenance: To track active online user numbers, enforce system activity protections, and run proactive deterrents against fraud, financial solicitation, or rule breaches.
• 3.3 Strict Zero-Email Policy: We do not send promotional, marketing, or general automated product outreach emails. Email transmissions are strictly limited to necessary account verification upon sign-up and transaction actions explicitly requested by you, such as password reset requests.
• 3.4 Marketing Restrictions: Your information is never sold to third parties, nor is it used to track you across external sites. No data is used for third-party advertising.

SECTION 4: DATA SHARING AND PUBLIC PROFILE DISCLOSURE

• 4.1 Profile Visibility: Any data, text, or photos you choose to place on your public profile will be visible to other registered members browsing the platform.
• 4.2 Legal Obligations: We will only disclose your private data to external third parties if required to do so by UK law, law enforcement requests, court orders, or to protect the safety of our members.

SECTION 5: DATA RETENTION AND VOLUNTARY CLOSURE

• 5.1 Retention Period: We store your personal data only as long as your account remains active or as required to fulfil our legal accounting and platform safety obligations.
• 5.2 Account Deletion: If you voluntarily deactivate or permanently delete your account through your dashboard settings, your public profile information is immediately hidden. Your account record will be wiped from our live systems within 30 days, subject to the safety exception outlined in Section 1.7.

SECTION 6: SECURITY MEASURES

• 6.1 Technical Protections: We implement standard electronic security controls, secure server protocols, and data encryption techniques to shield your login details and private messages from unauthorised access or leaks.
• 6.2 User Responsibility: While we run proactive server defences, you are entirely responsible for keeping your login credentials confidential and avoiding sharing external contact records within chat windows.

SECTION 7: YOUR LEGAL RIGHTS

Under the UK Data Protection Act 2018, you possess explicit legal rights regarding your private data:

• 7.1 Right of Access and Rectification: You have the right to request a copy of the data we hold on you, or correct any outdated profile fields.
• 7.2 Right to Erasure: You have the right to demand the total deletion of your personal records from our database, subject to our legal preservation duties and platform protection policies.
• 7.3 Right to Lodge a Complaint: If you believe we are mishandling your data, you have the right to report your concern directly to the Information Commissioner's Office (ICO) in the UK.

SECTION 8: LEGAL INQUIRIES

For any legal questions regarding this policy, or to submit a formal data access request, please contact us directly via a support ticket

Last Updated: 16 May 2026

SECTION 1: INFORMATION WE COLLECT AND RETENTION LIMITS

We only collect your basic account setup details, profile media, and simple technical logs like page views and timestamps.

SECTION 2: COOKIE POLICY

We only use one essential cookie to keep you securely signed in and do not use tracking or marketing cookies.

SECTION 3: HOW WE USE YOUR INFORMATION AND EMAIL POLICY

We use your data strictly to run your profile, stop scammers, and we never send marketing emails.

SECTION 4: DATA SHARING AND PUBLIC PROFILE DISCLOSURE

Your profile is only visible to registered members, and we only share private data if forced by UK law enforcement.

SECTION 5: DATA RETENTION AND VOLUNTARY CLOSURE

Your profile is completely erased within 30 days of closure, except for banned user data which is kept permanently for fraud prevention.

SECTION 6: SECURITY MEASURES

We encrypt your data to shield your account, but you are responsible for keeping your password secret.

SECTION 7: YOUR LEGAL RIGHTS

You have the legal right to request a copy of your data or demand its total erasure from our platform.

SECTION 8: LEGAL INQUIRIES

If you have any legal questions or data requests, contact us directly via a support ticket.